Terms of service

Terms of Service – Melbourne Milestones Event Hire

OVERVIEW
This website is operated by Melbourne Milestones Event Hire, ABN: 80529710927. Throughout the site, the terms “we,” “us,” and “our” refer to Melbourne Milestones. Melbourne Milestones offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or territory of residence, or that you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorised purposes, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is inaccurate, incomplete, or outdated. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time without obligation to update any information.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time.

SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy: https://melbournemilestones.com.au/policies/refund-policy. We do not warrant that the quality of any products or services will meet your expectations.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities purchased per customer. In the event that we make changes to an order, we will notify you by contacting the provided email or billing address. For more details, please review our Refund Policy: https://melbournemilestones.com.au/policies/refund-policy.

SECTION 7 - DELIVERY AND SETUP SERVICES
For Melbourne-based events, delivery and setup services are available. Delivery fees are calculated based on your location. You can also book pack-up and collection services for a smooth event experience.

SECTION 8 - DAMAGES AND LOSSES
You are responsible for the safe care and return of all hired items. Any damages or losses will be charged to you. A damage waiver may be available at the time of booking.

SECTION 9 - LIABILITY AND CONSUMER RIGHTS
Melbourne Milestones is not liable for injury, loss, or damage caused by hired items after delivery. These terms comply with Australian Consumer Law (ACL). For any disputes, please contact us.

SECTION 10 - GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of Victoria, Australia.

SECTION 11 - CONTACT INFORMATION
Questions about the Terms of Service? Contact us: